Optserver Privacy Policy

Optserver provides an integrated digital wallet and copy-trading brokerage that allows users to manage cryptocurrencies, connect with professional traders, and execute trades securely.

1. Information We Collect

We collect both personal and non-personal information to operate effectively and deliver high-quality Services.

A. Personal Information

We may collect:

• Name, email address, and contact details

• Payment or transaction information (wallet address, payment method, etc.)

• Identification documents for KYC/AML verification (if required)

• Account credentials and preferences

• Trading or portfolio activity data

B. Usage and Device Data

We automatically collect:

• IP address, browser type, device ID, and operating system

• Time, date, and duration of platform visits

• Features accessed, clicks, and navigation paths

• Wallet interactions and transaction history

C. Cookies and Tracking Technologies

We use cookies, web beacons, and analytics tools to:

• Improve website functionality

• Personalize user experience

• Analyze platform usage

• Deliver targeted advertisements (only with your consent)

You can modify cookie preferences in your browser settings at any time.

2. How We Use Your Information

We use collected data to:

• Operate and maintain the Optserver wallet and copy-trading platform

• Process transactions and trading operations

• Verify your identity and comply with KYC/AML regulations

• Provide customer support and security updates

• Improve and personalize your user experience

• Send account-related notifications, promotions, and updates

• Analyze usage patterns and improve product performance

We do not sell or rent your personal data to third parties.

3. Information Sharing

A. Service Providers and Partners

We may share limited data with:

• Cloud hosting providers

• Payment and blockchain network processors

• KYC/AML and compliance verification partners

• Broker and copy-trading partners integrated into the Optserver ecosystem

These third parties process data solely on our behalf and under strict confidentiality agreements.

B. Legal Compliance

We may disclose information when required by law, regulation, subpoena, or governmental request, or to protect the rights and safety of our users or platform.

C. Business Transfers

If Optserver undergoes a merger, acquisition, or asset sale, user information may be transferred to the acquiring entity, subject to the same data protection commitments.

D. Aggregated or Anonymized Data

We may share anonymized analytics or aggregate statistics that do not identify individuals, for business or research purposes.

4. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access & Portability: Request access to your personal data or a copy in portable format.

• Correction: Request correction of inaccurate information.

• Deletion (“Right to be Forgotten”): Request deletion of your personal data (subject to legal or regulatory obligations).

• Restriction: Limit certain types of data processing.

• Opt-Out: Withdraw consent for marketing communications at any time.

To exercise these rights, contact us at support@optserver.com.

5. Data Retention

We retain your information for as long as necessary to:

• Provide our Services

• Comply with legal obligations

• Resolve disputes and enforce agreements

When data is no longer required, we securely delete or anonymize it.

6. Data Security

We implement advanced security measures including:

• Encryption of sensitive data in transit and at rest

• Two-factor authentication (2FA)

• Secure key management practices

• Regular system audits and penetration testing

Despite our best efforts, no online system is entirely secure. You are responsible for maintaining the security of your wallet credentials and private keys.

7. Cross-Border Data Transfers

Optserver operates globally. Your data may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards and contractual protections are in place as required by applicable data protection laws.

8. Children’s Privacy

Optserver’s Services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors. If we learn we have collected such information, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. All updates will be posted at https://www.optserver.com/privacy-policy. Continued use of the Services after updates indicates your acceptance of the revised policy.

10. Contact Us

If you have questions or concerns regarding this Privacy Policy or our data practices, please contact:
Optserver Privacy Office

We offer three structured tiers designed to manage account performance, ensure compliance, and support sustainable profit growth.

Tier 1

• Profit Limit: $100,000
• Required Capital (if threshold is reached): $50,000

• Tier 2

• Profit Limit: $200,000
• Required Capital (if threshold is reached): $80,000

• Profit Limit: $350,000
• Required Capital (if threshold is reached): $150,000

Each tier operates with a defined profit threshold. Once your account reaches or exceeds the set profit limit for your current tier, the account will be placed under a temporary suspension.
This process is part of our compliance and risk management framework to ensure all trading activity remains aligned with financial regulations and reporting standards.

To lift the temporary restriction, a realistic capital requirement must be met. This involves depositing the specified capital tied to your current tier.
This step serves multiple purposes:

• Supports financial verification processes
• Ensures trading gains appear consistent and realistic
• Aligns with regulatory expectations from financial institutions
• Helps optimize tax exposure on large profits

Once the required capital is deposited, the account undergoes a verification process.

• Processing Time: Up to 24 hours
• Verification Method: Account documentation review via financial compliance channels

• Your account will be fully restored
• The deposited capital remains accessible and withdrawable

Upon successfully reaching and completing Tier 3, your account will be upgraded to an unlimited status, where:

• No further profit caps apply
• No tier restrictions remain
• Full trading flexibility is unlocked

As an alternative to lifting a temporary suspension, users may choose to connect a decentralized wallet with a minimum capital of $100,000 or more.
This allows financial institutions to complete the required verification process, ensuring that trading activity and profits are properly validated.
Once the review is completed and approved, the temporary restriction on the account will be removed, restoring full trading access.